WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "Gale and his team repaired my deck. I was very impressed with the quality of work and his professionalism. In today's environment where issues with contractors are common, Gale was a refreshing change. He's very communicative about what he'll do and why, he returns calls and texts very promptly and he was competitive with his pricing. Overall, I had an excellent experience and will use Gale again."

  Ralph Solarski, Deck Renovations in Lawrenceville, GA

  2023-09-26

• 5★★★★★ - "Universal Services, LLC, Mr. Johnson re-grouted two of my bathrooms today. His professionalism, attention to detail, and work ethic are absolutely phenomenal. His customer service and communication skills are excellent as well. I will definitely use his services again."

  Michael Binstock, Handyman in Snellville, GA

  2024-03-11

• 5★★★★★ - "Very professional and friendly. They do excellent work at a very reasonable price. I will be using them again."

  Dominick V., Flooring in Snellville, GA

  2023-11-30

• ★★★★★ "Gale & Drew replaced the exterior basement door and repaired the damaged siding in the front of our house. The quality of work and professionalism far exceeded my expectations. I strongly recommend Universal Services, LLC for home projects. My wife and I are fully satisfied with their services. Thank you."

  Napoleon Etienne, Doors & Windows in Johns Creek, GA

  2023-09-26

• ★★★★★"I went online searching for help with multiple things needed. After reading reviews I decided to call Gale and after meeting him I was happy to have him do the work which was needed right before the holidays. I needed a kitchen sink repaired where the plumbing was stopped up as well as the stainless steel sink had become detached from the hard service counter top, along with a new dishwasher to be installed and a 55in TV to be hung over a fireplace on my wall. Not only did Gale repair everything but he went above and beyond my expectations by replacing all the components under my sink, installing the new faucet, putting in new drains in both sinks and overall making things look new. I couldn’t be more pleased with everything and I highly recommend Gale.and definitely will use him for any future work I need."

  M. M., Plumbing in Snellville, GA

  2023-09-26

• 5★★★★★ - "We had a wonderful experience w/ Universal Services & Gale. They were on time & were very careful not to damage the tile while doing a shower repair! We highly recommend!"

  Susie Neel, Grout Repair in Tucker, GA

  2023-09-26

• 5★★★★★ - "Gale was very professional. Back door replacement involved more work than expected. He completed that and painted our garage door. Job was well done and cleanup was great."

  Mary Ann Remmel, Doors & Windows in Snellville, GA

  2023-09-26

• 5★★★★★ - "Gale and team are top notch. He is responsive, fair and an overall gentlemen. He listens intently and executes your vision. This is our second time with Universal Services and will continue for any handyman (or woman) projects."

  Travis D, Handyman in Redan, GA

  2023-08-18

• 5★★★★★ - "Gale and his assistant trimmed our kitchen countertop and installed a new stove. They did an excellent job! They worked carefully and took their time with the project. They were knowledgeable and pleasant. We really appreciate the work that they did for us."

  Deborah Hansen, Appliance Installation in Snellville, GA

  2023-08-18

• 5★★★★★ - "I had them install a wall oven. I called after scheduling for Friday and asked if they could come the same day and they came and were super nice fast and friendly - and yes they wore masks too.
  I would highly recommend them!!!"

  James Hughes, Appliance Installation in Lawrenceville, GA

  2023-08-18

• 5★★★★★ - "Gale and Will did an awesome job! My kitchen looks complete again after they made alterations to the cabinetry to accommodate a different size of wall oven than the original ones. They also installed the new oven and also a new warming drawer at the bottom of the stack. I am delighted!"

  Iain V, Appliance Installation in Johns Creek, GA

  2023-07-21

• 5★★★★★ - "Called for some home repairs, Gale does great work and he is fast and affordable and full of knowledge. I highly recommend this place for home repair services."

  Greg C, Handyman in Tucker, GA

  2023-07-21

• 5★★★★★ - "Gale is absolutely amazing!
  I needed a wheel replaced for my suitcase & he fixed it perfectly. He was very patient with me and with the project. I needed a handyman quickly and he met with me within 30 minutes of my call. I will be using him for any other repair needs. Perfect service. Amazing customer service. I recommend everyone contact him! He is The Best!"

  Kaela Harris, Handyman in Snellville, GA

  2023-07-21

• 5★★★★★ - "Fast and RELIABLE!
  I appreciate Gales honesty and good workmanship!"

  Helly Kip, Handyman in Snellville, GA

  2023-06-23

• 5★★★★★ - "Gale Johnson was very professional and efficient. I would recommend him to do any repairs. He takes his time to get things right. Very pleased."

  Lisa, Handyman in Atlanta, GA

  2023-06-23

• 5★★★★★ - "I had such an amazing experience with this company! They came out to hook up my washer and dryer plus replace my connection from my dryer to the wall and they even brought me a little house warming gift. Outstanding customer services and I can't wait to send more projects their way. Thank you for making this repair (on my long list of repairs) enjoyable!"

  Hilary C, Appliance Installation in Snellville, GA

  2023-06-23

• 5★★★★★ - "I used Universal Services for a variety of projects in both my new home and a home I was trying to sell. The projects they worked on for me ranged from electrical to carpentry to painting, etc. I was very highly satisfied with each and every project they tackled. They took care with all of their work and I was very satisfied with the finished product in each case. When I had questions or concerns, they were very attentive and took care of those concerns immediately. In addition, they showed up when they said they would and completed the projects in a timely manner. I would definitely recommend them to anyone who needs any type of handyman services, whatever the scope of the project."

  Phil Harris, Handyman in Duluth, GA

  2023-05-26

• 5★★★★★ - "Recently hired Gale to do some work in and around our neighborhood swim/tennis club. It was a pretty long list of many different types of work, but everything was completed to our satisfaction and much quicker than we had anticipated. We'll continue to use Gale as our "go to" handyman for future jobs. Recommend him highly!"

  C Connolly, Handyman in Johns Creek, GA

  2023-05-26

• 5★★★★★ - "Had to get a bathtub converted to a shower and also build a ramp for a handicapped family member. Gale went right out to my relatives house and did the work as agreed the following week."

  Sid P, Accessibility in Lawrenceville, GA

  2023-05-26

• 5★★★★★ - "I highly recommend Gale and his team. They have done a variety of jobs around my house and are consistently timely, professional, efficient and trustworthy. I have recommended Gale to friends and will continue to do so."

  Amy Arno, Handyman in Snellville, GA

  2023-05-26

• 5★★★★★ - "We had a wonderful experience w/ Universal Services & Gale. They were on time & were very careful not to damage the tile while doing a shower repair! We highly recommend!"

  Dunwoody, GA

  2022-12-09

• 5★★★★★ - "I called Gale after reading the wonderful reviews about his services. After meeting with him, I decided I wanted him to do the work I needed. I had to have a kitchen sink reinstalled which had detached from my hard surface countertop, unstop the drain, install a new dishwasher, replace plumbing lines under the sink and faucet fixture along with hanging a 55-inch TV on my wall above the fireplace. I couldn't be happier and more satisfied with the work performed. He is very professional and serious about his work. The work was exceptional and I highly recommend Gale."

  Snellville, GA

  2022-12-01

• 5★★★★★ - "Gale & Drew replaced the exterior basement door and repaired damaged siding in the front of our house. The quality of work and professionalism far exceeded my expectations. I strongly recommend Universal Services, LLC for home projects. My wife and I are fully satisfied with their services."

  Nepolean E., Carpenter in Lawrenceville, GA

  2022-07-26

• 5★★★★★ - "I have rarely seen such professionalism. This team came together and took care of mutiple handyman issues I was having very quickly. The owner of the company, Gale Johnson,  personally took all my questions and answered them in a way I could understand.  I give them 5 stars all day."

  Anastasia, Handyman in Snellville, GA

  2022-03-07

• 5★★★★★ - "Just a quick note to say thank you very much for everything you did for us over the years. We sold very quickly for $327 500 to a young lady who was over the moon excited by the place. The sale closed yesterday.
   
  Your kind and diligent support will always be remembered and missed.
   
  Take care and God bless you and your family."

  Deon & Liesl, Handyman in Snellville, GA

  2021-11-10

• 5★★★★★ - "Very Professional and Responsive! Always answered my phone calls and texts. Showed up on time! We requested some tile repair that turned out awesome. I would recommend Universal Services LLC to anyone in Metro ATL! I will definitely be using this company again for any of my listings that need handyman services."

  Audra Anderson Red Barn Real Estate

  2021-01-04

• 5★★★★★ - "Gale and his assistant trimmed our kitchen countertop and installed a new stove. They did an excellent job! They worked carefully and took their time with the project. They were knowledgeable and pleasant. We really appreciate the work that they did for us."

  Tim and Deborah in Lawrenceville, GA

  2020-12-11

• 5★★★★★ - "Gayle and his team went above and beyond. Thanks so much for your work."

  Alpharetta, GA

  2019-11-07

• 5★★★★★ - "I couldn't be happier. To make a very long and drawn out story a little shorter Gale sent to gentlemen to finish a job started by another company. They had A difficult appliance delivery and installation and they did a great job. Timely, professional, and efficient. Excited to use them for my next project."

  Pro P., Appliance Installation in Norcross, GA

  2019-09-13

• 5★★★★★ - "Had to change out 6 smoke detectors as they were 10 yrs old.  Gale and his team were on time,  quick and efficient.  Highly professional. It was such a pleasure dealing with people like this.  They made it feel like I was the most important customer they have ever had.  Universal Services will be my go to anytime I need handyman work.  Thank You!!!!"

  Irine, Handyman in Brookhaven, GA

  2019-03-12

• 5★★★★★ - "After checking reviews on Google, I contacted Universal Services to install 2 exterior doors. Gale Johnson, the owner called me back to discuss the scope of the job. We set up an appointment for an estimate. The day before the appointment Gale called to confirm. He scored points with me for that call!
  During the visit, I described what I was looking for to replace the rotted doors and door frames.
  He had the perfect resource to provide exactly what I had in mind. It was a local manufacturer that could have them custom made within a few days in contrast to the big box stores that would have taken weeks.
  I asked Gale for a written proposal which was provided as requested. The estimate was all inclusive with no hidden fees. It was very reasonable and so we scheduled the appointment.
  Gale and his helper Drew called an hour before arriving and worked efficiently. It became necessary to come back on a subsequent day since it was getting too late to complete both doors, paint them and install the hardware. We scheduled another appointment to complete the job.
  Gale and Drew made sure the house was left clean and tidied both inside and out knowing the next appointment was a few days off due to inclement weather.
  The job was completed during the next visit. They did an excellent job and the best thing about them is that they are so reliable and the nicest guys.
  I run a Home Staging business and deal with contractors all the time. It’s been my experience that they never call you back and are so unreliable. This was not the case with Gale Johnson. Gale will be my “go to” guy for all my future projects. I’ve already recommended him to several of my clients.
  It is my pleasure to give Universal Services an EXCELLENT recommendation."

  Karen O., Doors & Windows in Atlanta, GA

  2018-11-07

• 5★★★★★ - "Called Gale for help with various home repairs with my schedule only being open to weekends and evenings after 5 pm. He was helpful and completely accommodating. Drew and Joey came out and got everything done quickly and was wonderful. I am very particular and they made sure everything was done to my liking. Awesome team and I will be reaching out to them for all of my home repair needs and projects!"

  Nae B, Handyman in Brookhaven, GA

  2018-10-23

• 5★★★★★ - "Gale Johnson restored my faith in getting reliable help! From the very initial phone conversation to when they showed up, he and his helper were friendly, genuine, honest, competent, and professional! They took their time to install a dishwasher in our older home which presented additional challenges. Their price quote was fair and did not inappropriately change. I like the fact that they are able to help with various kinds of repairs because sometimes issues can be related and I am also looking forward to using his help with other projects as well!"

  Wendy Bhatia in Tucker, GA

  2018-01-08

• 5★★★★★ - "The write ups on Gale are spot on..Contacted Gale on Tuesday he installed water heater the next day. I am a Veteran he thanked me for my service. I have had several bad experiences, but this by far was the easiest and most positive. Thanks Gale"

  Plumbing

  2017-11-30

• 5★★★★★ - "I needed work to get done on my newly purchased condo and I found Gale online. I decided to work with him based on all of the great reviews that were left here on the website. Gale did an amazing job and his prices were very reasonable. I am very happy with his service and highly recommend him to anyone who is looking for a professional services. Thank you Gale!"

  Ranya DeLapine in Atlanta, GA

  2017-10-12

• 5★★★★★ - "Universal Services has been absolutely outstanding. Their level of professionalism and expertise is exceptional. My front door entrance and surrounding wall needed repair/replacement. Everything was done quickly, neatly with the least amount of disruption possible. They also checked my gutters and added downspouts where needed. I have a couple of other projects coming up and did not hesitate to retain their services for that as well. The follow up and attention to detail are appreciated customer-oriented services! Job well done."

  Margarite Platz, Handyman in Duluth, GA

  2017-09-29

• 5★★★★★ - "Gale and his team completed multiple projects for me, including baseboard installation, tile work, and drywall repair. All the work was fabulous and the tile work is beautiful! Very pleased and happy with the results!"

  Teresa Bolt in Sandy Springs, GA

  2017-09-25

• 5★★★★★ - "Had Gale and his team install an appliance, a wall oven. It was an atypical installation with cabinet and electrical issues. They did whatever it took to complete the job in a very professional way.  Highly recommended."

  Appliance Installation in Johns Creek, GA

  2017-08-21

• 5 ★★★★★ - "I hired Universal Services when my water heater went out. I have two kids and cannot go without hot water for long. Gale rearranged his schedule to get it done quickly and at a lessor amount than the others I had called. Thank You soooo much:)"

  Terri Hoffman in Berkeley Lake, GA

   

• 5★★★★★ - "Thank you so much Gale!! As always you went above and beyond. I appreciate you!"

  Carol Smallwood in Dunwoody, GA

  2015-12-03

• 5★★★★★ - "I wanted to thank you again for your time and the beautiful work. I am very pleased with it and I can sleep at night"

  Cheri Gillie

  2015-08-27

• 5★★★★★ - "Gale – thank you for your quality submission. I have selected a different contractor to move forward with, but I must say your bid was of equal quality. The other contractor is a prior associate of mine. I don’t normally respond back to folks when not selecting their bids, but I did want to do so in this case. I am impressed with your work quality and with the breadth of your company, experience and skills. Perhaps I will reach out to you on another occasion."

  Bert McLees in Atlanta, GA

  2015-05-26

• 5★★★★★ - "I wanted to thank you again for your time and the beautiful work. I am very pleased with it and I can sleep at night."

  Handyman job in Brookhaven GA

  2015-03-23

• "The benches look AMAZING!!! Thank you so much! I LOVE the color, they turned out beautiful.  I LOVE the corner tables as well! Thank you for all the hard work creating these. We will take good care of them."

  Custom Bench Seating at VCA Animal Hospital

    

• 5★★★★★ - "Thank you for coming out so quickly to fix my water heater. And I appreciate you not breaking my bank account. Being a single mom with three kids, every dollar counts."

  Barbara W. in Johns Creek, GA

  2014-02-03

• 5★★★★★ - "I just wanted to say thanks for fixing my fence gates. Now I don't have to fight them everytime I want to take the trashcan out to the curb. They operate very smoothly."

  Shane Daniel in Grayson, GA

  2013-06-24

• 5★★★★★ - "I needed to fix up my house to get it ready to sell. When I called you, I just didn't think one person could do so many different task. But you did them perfectly. At the realtors request I gave her your number. I hope you get alot of work from her and I will recommend you to all my friends."

  Rachel Mays in Alpharetta, GA

  2013-06-24

• 5★★★★★ - "Okay, so I thought I could fix the old caulk in the shower of my master bath, only to make a huge mess. you were very kind not to point that out by the way. Your caulking job looked smooth and even. You made it look so easy, I guess that is the difference between experience and inexperience. Anyway, from now on I think I will stick to what I do well and leave this type of work to you."

  Joey Lanford in Johns Creek, GA

  2013-06-24

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